The Current Practice Of Health Insurance - 921 Words

The Current Practice of Health Insurance in Ethiopia The practice of health insurance coverage in Ethiopia is limited. Private sector insurance in health is underdeveloped and covers only a small proportion of the population through the Ethiopian Insurance Corporation (EIC) and recently through a few private insurance companies. Beneficiaries of health insurance schemes are a few private organizations and public enterprises. According to NHA III, private health insurance accounts for only 1.1 % of the total health expenditure. (Health Insurance Strategy: FMOH Planning and Program Director; May 2009) Civil servants are also entitled to receive limited health care benefits (50% of the costs, in the case of inpatient care at public†¦show more content†¦The health sector policy gives primary focus to prevention and primary care for the neediest segments of the population, and to Address the predominant public health problems in the country. The major program components Are: Health Service Delivery and Quality of Care; Health Facility Construction, Extension, Equipping and Access; Human Resource Development; Pharmaceutical Services; Information, Education and Communication; HMIS and ME; and Health Care Financing. (Health Insurance Strategy; May 2009) It is clearly stated in the PASDEP that the focus of the program’s health component will be on improving maternal health, reducing child mortality, and combating HIV/AIDS, malaria, TB and Other diseases with the ultimate goal of improving the health status of the Ethiopian people and achieving the Millennium Development Goals. To achieve these goals, 13,635 Health Posts, and 3,200 health centers were constructed and 30,000 HEWs and 5,000 health officers were trained and deployed during the program period. (Health Insurance Strategy; May 2009) Overall, the government is putting its maximum effort into improving the health status of its citizens. The various interventions have resulted in remarkable achievements, mainly from the supply side, by both improving physical access to health care andShow MoreRelatedUniversal Health Care Essay1026 Words   |  5 PagesUnited States without basic healthcare insurance in 2009. It is my position, that a â€Å"Universal Health Plan† is a necessary for the continued integrity of our nation. There are many opponents to the proposal of such a plan. Their arguments are often unfounded and are inflated with biased political hype. Why is healthcare coverage a necessity? Under the current medical practices in the United States, a patient requiring care who does not have insurance, Medicaid, or Medicare would have to findRead MoreBackground Of Affordable Care Act1344 Words   |  6 Pagesfederal statute signed into law by President Barack Obama on March 23, 2010. Together with the Health Care and Education Reconciliation Act (an amendment to the ACA signed March 30, 2010) it represents the most significant regulatory overhaul of the country’s healthcare system since the passage of Medicare and Medicaid in 1965. Anywhere from thirty-eight to forty eight million Americans do not have health insurance for a number of reasons. Yet the cost of these uninsured citizens is passed to healthcareRead MoreHistory and Evolution of Healthcare Economics955 Words   |  4 PagesPLAGUES THE SYSTEM History and Evolution of Healthcare Economics Introduction Health care costs and coverage are prime considerations in most everyones life (Wasley, 1993) in the last seven decades. Workers weigh the costs of health coverage when changing jobs. The struggle between the patient and the doctor keeps getting tighter. In the meantime, costs keep increasing. Despite attempts at reforms, todays health care has not provided the targeted most cost-effective care. Rather, it incurs volumesRead MoreHealth Care Systems Of Canada908 Words   |  4 Pages Health Care Systems Health care in the United States has been an ongoing dispute and a major concern to all involved from the provider to the consumer. There have been other countries who have a demonstrated success in providing better health care practices at an economical cost for providers and consumers. Currently the United States spends more per person on health care comparatively speaking to other countries. Perhaps taking a looking at what has worked for other counties and their currentRead MoreThe Current Health Care System1632 Words   |  7 Pagesthere are over 39 million Americans with no health insurance coverage. The current health care system mandates individuals purchase health insurance coverage from private insurance companies to access healthcare systems. Access to comprehensive health care should not be considered a commodity because health is fundamental to the well-being of individuals. Further, society (government) must accept the responsibility to ensure access to affordable he alth care. Therefore, I believe the government shouldRead MoreHealth Science Unit 1 Lab Questions Essay764 Words   |  4 Pagesdisadvantages of the current health care system in the United States? Some disadvantages of the current health care system in the United States is tons of people have no healthcare insurance at all and many of the insurance coverages have such high premium and deductibles people cant afford it. For you to be eligible for Medicaid you have to have a very low income. To get Medicare you have to be a certain age and Medicare doesnt cover all health care costs. For Private health care insurance you have toRead MoreNursing With The New Heathcare Reform1164 Words   |  5 PagesREFORM 2 Transitioning from the hospital and working for the local department of Health and Human Services as a registered nurse is a dream job. The position is first shift, no required weekends and absolutely no on call. The days of being requested to come â€Å"help on the unit† have completely diminished. Employee insurance is provided with a nominal monthly payment and low copayments for office or emergency care visits. Twelve calendar paid days a yearRead MoreThe Affordable Care Act ( Aca )902 Words   |  4 Pages The Affordable Care Act (ACA) has expanded the choices for different populations, across the nation, to apply for health insurance. Under the ACA, it is a requirement that everyone have health insurance that meets the minimum requirements or they will be charged a fee. For unemployed individuals, often times the price of healthcare is concerning. Without an income people may struggle to come up with the necessary funds to pay for a healthcare plan for either themselv es or their family. The ACARead MoreEssay Health Care Reform1525 Words   |  7 PagesHealth Care Reform There has been a lot of talk and debate lately over Health Care Reform, as people are trying to answer the question – Should a universally accessible health care system be implemented in the United States (US)? This ongoing highly debatable issue remains a hot topic among US citizens from all walks of life, from the very poor to the very wealthy. Health Care Reform affects everyone. The vast majority of the US population is very dissatisfied with the current state of health careRead MoreThe Single Payer Reimbursement System1608 Words   |  7 Pagesis a health care financing system that â€Å"includes both the collection of money for health care and reimbursement of providers for health care costs.† In such a system, the government or a quasi public agency is the entity that bears full responsibility of collecting funds and reimbursing appropriate parties, but the provision of care remains in private hands. Through taxpayer funds, the government collects money from ind ividuals and businesses, and then reimburses providers who delivered health care

The Lost Thing Few Techniques Free Essays

-The shape of the lost thing juxtaposes society in terms of colour and size. It is therefore ignored because of this fact (I found this post helpful http://community. boredofstudies. We will write a custom essay sample on The Lost Thing Few Techniques or any similar topic only for you Order Now org/†¦ d. php? t=284556 , http://community. boredofstudies. org/†¦ d. php? t=205746) – Each individual is independent but together, they are seen as a group and belonging. which is ironic in a way? – When the lost thing was returned to the place, each of those characters was different and also the buildings inside were round compared to the human’s ‘world’. There is also a sense of belonging but in what way? I can’t seem to find the right word for it. – The protagonist is also seen as belonging when in the end, the frame zooms out showing that his tram is identical to the many others around it. IMG_20121113_185738. jpg – This picture shows how the society is identical and therefore they belong together IMG_20121113_185818 (1). jpg – This shows the duo going against the crowd which shows not belonging and individualism. Also the crows is seen as belonging because they look the same and are walking towards the same direction IMG_20121113_185802 (1). pg So can anyone tell me if I am going on the right path in terms of finding the concepts of belonging in this text? and also what are the basis for concepts of belonging? Is it acceptance, understanding, relationships and identity? what else are there? Yes, you’re on the right path, never read the picturebook but have seen the short film. The factors you have mentioned are important to belonging, but in respe ct to the Lost Thing I remember his isolation from family, also conformity is a big thing in it. In the picture book is there the scene where they go to the big dark place to find the lost thing’s place? The tall, leering authoritarian figure is definitely something that stuck in my mind. I think the part at the end asserts that to have meaningful engagement of others, you have to have self acceptance and acceptance of others differences. It is exploring that to belong you don’t have to be completely the same. The ones you have picked out are great, particularly the two protagonists visually going against the crowd. How to cite The Lost Thing Few Techniques, Essay examples

Effects of EnculturationAcculturation on Mexican Americans free essay sample

Every culture has its own specific characteristics to help differentiate itself from all of the other cultures. They all are composed of the same categories such as foods, traditions, values, holidays, language and many more. All of these things play their own specific roles to help create the big picture; they help define the culture. If some of the traditions, like language, from another culture were to be adopted into the current culture, it would enrich it rather than deprive the culture of meaning. Language is only one of the many aspects that help define a culture so, if another language is used, then the culture will still survive without losing meaning. The adoption of a new language into a culture will not always have an effect that makes the culture lose meaning in values or traditions. (Semantic cohesion with next sentence) Rather, it could have an acculturation effect. Acculturation is when one culture mixes itself with another culture that is dominant in the current location and inherits values and traditions to form a bigger, more enriched culture. We will write a custom essay sample on Effects of Enculturation\Acculturation on Mexican Americans or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This is greatly shown in the blending of the American language and culture with the Mexican culture. By adopting the English language into the life style of Mexican Americans, the Hispanic culture has experienced a huge acculturation affect. This effect of aggregation to the culture can be shown in Mexican traditions such as birthday parties, acting, and quinceaneras. A birthday party is a tradition that is celebrated differently in various cultures. Traditions are everywhere in the Mexican American culture, especially in the way that Mexican Americans celebrate their birthday parties. The Mexican American way of celebrating birthdays has experienced an acculturation effect since the adoption of the English language, rather than a loss in tradition or meaning. This is shown not only because we sing and perform the usual Mexican traditions such as las Mananitas, pinatas’ and tamales, but also when we sing the â€Å"happy birthday† song right before or after las Mananitas. Hot dogs or pizzas have also been an addition to our party-related celebrations. Another addition into the Mexican American culture has been  the integration of Spanglish into the acting careers. Spanglish is the combination of the Spanish language and English language when speaking or writing. This is seen in the Hecho in Tejas book in the story â€Å"Casa Sanchez† by Tony Diaz. The father was â€Å"†¦ an actor in carpas, tent shows performed in Spanish and Spanglish. †(Gilb 384) The use of Spanglish has been an addition into the Mexican American culture that slo wly steps in and before we know it, we are using it unconsciously. Spanglish is usually used when we want to describe or define something but the English word performs a better job than the Spanish word, depending on the way it is phrased; or vice-versa. This has enabled the English and Spanish speaking Mexicans to better communicate with their children that have adopted the English language as their primary language, and Spanish as the secondary. The adoption of English language as primary and Spanish as secondary has intensified as time goes by. Although the new generations are more English based, the Mexican traditions still follow unconditionally. Quinceaneras are one of the most practiced Mexican traditions. This is the time of transition in a girl’s life from childhood to womanhood. This fiesta is an ever-changing tradition that varies greatly from place to place. According to Norma E. Cantu, a quinceanera is â€Å"a tradition that survives and in fact seems to be flourishing even as it constantly changes. †(La Quinceanera) Specifically, she tell us how she â€Å"danced with her father to a Whitney Houston song, Ill Always Love You, [with] tears streaming down her cheeks as she was overcome with emotion. †(La quinceanera) Norma also mentions how â€Å"her presentation became a truly bilingual and bicultural event. †(La quinceanera) This is a great example showing how the integration of American culture has enriched aspects and values of the Mexican American culture, whether they are celebrated in English or Spanish. The use of different languages in a culture has many different effects. In the case of the Mexican cultures adaptation of English, there was an acculturation effect. This is seen in various Mexican American traditions such as the celebrations of their birthday parties and quinceaneras with the addition of English songs. Also how they carry out acting careers with the help of both the English and Spanish language; this helps create a better understanding and interaction to all Mexican American audiences. The adoption of the English language into the Mexican American culture has had an effect that enriches and further helps define traditions and values rather than depreciate them.

The sumerian civilization Essay Example

The sumerian civilization Paper The world without its greatest invention-the wheel-is a world that does not exist. Imagine what it would be like if such an important invention as the wheel did not come into being? Or, just think how it would be if the concept of writing had not been introduced? I believe that such integral inventions make much of our lives today. The Sumerian civilization was not just a civilization, but also a foundation for many civilizations that followed, which adopted and implemented many of its developments and inventions. What I find ironic is that being one of the first civilizations ever, having existed from 4000 BC to 2000 BC1, it was also the innovative catalyst that first introduced certain inventions, such as those mentioned above, that are used in the everyday life of almost every human being today. It was one that had to struggle for its existence owing to the many floods that often overwhelmed the city of Sumer, which was located between the Tigris River and Euphrates River. However, regardless, life did not cease to exist owing to these deluges for they brought vegetation and agricultural abundance, which attracted its many inhabitants. We will write a custom essay sample on The sumerian civilization specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The sumerian civilization specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The sumerian civilization specifically for you FOR ONLY $16.38 $13.9/page Hire Writer 2 The skills of the Sumerian-speaking farmers also rouse awe in me for they formed small communities to drain the swamps, and direct the water from floods into irrigation canals. Each community culture had its protector god who supposedly would favor them, and also each community was dominated by the gods rectangular brick temple. A special class of priests conducted rituals and controlled agriculture, crafts, and trade, which was carried on in sailing vessels on the rivers. Gradually, the Sumerians expanded to different regions of Mesopotamia. 3 As time passed, the Sumerians innovative developments also furthered. They began to organize irrigation and flood control on a much larger scale and to use wood plows. This proved to be a smart idea for they extended the area of their cultivated land and increased their production. Such an organization lead to larger units of government. Simultaneously, with the abundance of food, population also became larger. The Sumerians experienced a revolution in urban areas, in which their small farm villages became great cities of specialized workers. Although floods perpetually destroyed many cities, they were rebuilt and flourished for many hundreds of years. That period shaped the Sumerian civilization. 4 Not much has changed from the time of the Sumerians to this day regarding the composition of the cities since the Sumerians lived in a number of city-states that were each composed of a main city with its own towns, villages, and farmlands surrounding it. The only difference, I think, is just that each city-state was thought to belong to a god, who supposedly owned all property that was headed by a hierarchy of priests. Many men formed an assembly that conducted several local affairs. The assembly was guided by a council of richer, older men. In times of crisis like war over water rights or against invaders, a powerful individual had command as a kind of temporary king. He might be the chief priest, a man chosen by the assembly, or one who took over power by military force. This temporary king was believed to be chosen by the city god to represent him. At different times different kings were recognized as lords of all of Sumer according to what was interpreted as the changing will of the gods. 5.

Spanish Indefinite Determiners

Spanish Indefinite Determiners When they come before nouns, words such as some and any part of a vaguely defined class of words known as indefinite determiners. (A determiner is often classified as a type of adjective.) Such determiners usually function much the same in Spanish as they do in English, coming before the nouns they refer to. More precisely, indefinite determiners are defined as nondescriptive words that refer to, or specify the quantity of, nouns without a specific identity. How Indefinite Determiners Are Used in Spanish Like most other adjectives and determiners, in Spanish the indefinite determiners match the nouns they refer to in both number and gender. The one exception is cada, meaning each or every, which is invariable, keeping the same form whether the accompanying noun is singular or plural, masculine or feminine. Again with the exception of cada, which is always a determiner, the indefinite determiners sometimes function as pronouns. For example, while ninguna persona is the equivalent of no person, ninguno standing alone is a pronoun typically translated as nobody. List of Common Indefinite Determiners Here are the most common indefinite adjectives along with their common translations and sample sentences: Algà ºn, Alguna, Algunos, Algunas The base form of alguno, typically meaning some or one (although not as a number), is shortened to algà ºn with it precedes a singular masculine noun through apocopation and thus is listed that way here. The equivalent pronoun, usually translated as someone, retains the form of alguno. In plural form, the translation some is usually used. Algà ºn dà ­a voy a Espaà ±a. (One day, Im going to Spain.)Tiene algunos libros. (He has some books.)Algunas canciones ya no estn disponibles. (Some songs still arent available.) Cada Cada can be translated as either of the synonyms each or every. A common phrase, cada uno, abbreviated as c/u, is used for apiece. Cada dà ­a voy a la oficina. (I go to the office every day.)Tenemos un libro por cada tres estudiantes. (We have one book for every three students.)Puedes comprar boletos por 25 pesos cada uno. (You can buy tickets for 25 pesos apiece.) Cierto, Cierta, Ciertos, Ciertas Although the singular cierto and cierta translates the English a certain, they are not preceded by un or una. In plural form, they are the equivalent of certain as an determiner. Quiero comprar cierto libro. (I want to buy a certain book.)El problema ocurre cuando cierta persona me cree. (The problem happens when a certain person believes me.)Ciertas estudiantes fueron a la biblioteca. (Certain students went to the library.) Cierto and its variations can also be used as a regular adjective after nouns. It then typically means true or accurate. Estar cierto is used for to be certain.) Cualquier, Cualquiera Translations for cualquier and cualquiera before a noun include any, whatever, whichever, whoever, and whomever. Cualquier estudiante puede aprobar el examen. (Any student can pass the test.)Estudia a cualquier hora. (He studies at whatever time.) As a pronoun, cualquiera is used for either masculine or feminine: Prefiero cualquiera de ellos a Pedro. (I prefer whichever one of them to Pedro.) A plural form, cualesquiera, which is both masculine and feminine, exists but is seldom used. When cualquiera is used after the noun, it emphasizes that the specific identity of the noun is unimportant, somewhat like any old in English: Podemos viajar a una ciudad cualquiera. (We can travel to any old city.) Ningà ºn, Ninguna Ningà ºn and ninguna, meaning no or not any, can be thought of as the opposite of alguno and its forms. Although these words are singular, a plural is often used in translation to English. No quiero ningà ºn libro. (I dont want any books. Note how Spanish requires a double negative here.)Ninguna mujer puede salir. (No women can leave.) The plural forms, ningunos and ningunas, exist but are seldom used. Otro, Otra, Otros, Otras Otra and its other forms almost always mean other. A common mistake of Spanish students is to copy another by preceding otro or otra with un or una, but no un or una is needed. Quiero otro lpiz. (I want another pencil.)Otra persona lo harà ­a. (Another person would do it.)Quiero comprar los otros libros. (I want to buy the other books.) Todo, Toda, Todos, Todas Todo and its related forms are the equivalent of each, every, all, or all of. Todo estudiante conoce al seà ±or Smith. (Every student knows Mr. Smith.)Corrieron a toda velocidad. (They ran at full speed.)Todos los estudiantes conocen al seà ±or Smith. (All of the students know Mr. Smith.)Durmià ³ toda la noche. (She slept all night.) Varios, Varias When placed before a noun, varios and varias mean several or a few. Comprà ³ varios libros. (She bought several books.)Hay varias soluciones. (There are several solutions.) As a regular adjective after the noun, varios/varias can mean varied, different or various.) Translating ‘Any’ to Spanish Note that some of these determiners can be translated as any. However, it also is common that when an English sentence is translated to Spanish, no equivalent of any is needed.  ¿Tienen ustedes libros? (Do you have any books?)No tenemos dificultades. (We arent having any difficulties.) Key Takeaways A determiner a type of adjective placed before a noun to indicate that the noun doesnt refer to a specific person or thing.Most Spanish determiners are variable for number and gender.Most of the Spanish determiners can also function as pronouns.

A Christmas Carol Vocabulary Study List

A Christmas Carol Vocabulary Study List In his popular story, A Christmas Carol, Charles Dickens uses the musical term stave to indicate the chapters. Dickens was known, on occasion, to use clever terms to describe the sections of his books. For example, in The Cricket on the Hearth, he calls the chapters chirps. To modern readers, stave might not be the only unfamiliar term in A Christmas Carol. You can refer to the following list of terms, separated by chapter, to help understand the text and grow your vocabulary. Some of the words may be familiar, but others are no longer in common usage. Stave One: Marleys Ghost Dickens begins his novella by introducing the miserly Ebenezer Scrooge, his poor clerk Bob Cratchit, and the ghost of Scrooges late partner, Jacob Marley. The ghost tells Scrooge he will be visited by three spirits during the night. Ironmongery - a store that sells iron works  Unhallowed - something unholyResiduary - the person entitled to the remainder of an estateRamparts - anything that acts as a barricade  barricade  Entreaty - a sincere requestTrifle - something of little valuePhantoms - spirits or illusionsIntimation - a suggestionMorose - a bleak outlook  or attitude  Impropriety - something improper or inappropriate  Resolute - a determined outlook  Homage - to pay public respect or honor somethingOminous - to give an impression of doom or imply bad things will happenFacetious - to treat something serious with a deliberate lack of careBrazier - a portable heater that uses lighted coalsSolitude - to be aloneMisanthropic - disliking people in general and having an anti-social bad attitudeGarret - a room just under the roof of a house thats usually very small  Congenial - a pleasant or friendly personalityPhenomenon - a fact or situation which is unexplainedIrresolution - to be uncertainTran sparent - something that is see-through or fully explained Caustic - bitter sarcasm  Waggish - playful or mischievous humorSpectre - ghost or vision  Remorse - to deeply regret somethingBenevolence - well-meaning and kindApparition - a ghost or other human-like spirit  Dirge - a funeral song Stave Two: The First of the Three Spirits The first spirit to visit Scrooge is the Ghost of Christmas Past, who shows him scenes from his lonely childhood and a broken engagement to a lovely young woman because of his greed. Opaque - something that is unclearPreposterous - absurd or ridiculousPerplexed - confused  Endeavored - tried hard to achieve  Recumbent - something laying downFluctuated - to irregularly rise and fallSupplication - earnest beggingVestige - a small trace of something that is no longer hereExtraordinary - something unusualCondescension - an attitude of disdainful superiorityCelestial - part of the heavensTerrestrial - relating to the EarthAgitation - nervous excitement  Avarice - extreme greedTumultuous - a confused excitement  Uproarious - provoking a loud sound or laughterBrigands - a member of a gang of thieves  Boisterous - a noisy or energetic crowd or a loud stormOnslaught - a fierce attackDespoil - to steal violentlyIrrepressible - uncontrollableHaggard - looking exhaustedIrresistible - unable to resist Stave Three: The Second of the Three Spirits Ghost of Christmas Present visits Scrooge and shows him the happy holiday scenes in his town, including in the home of his clerk, Bob Cratchit. Despite being poor and having a crippled son (Tiny Tim), Cratchit and his family rejoice in the holiday spirit. Apprehensive - hesitant or fearfulSpontaneous - performed on impulseCombustion - burningConsolation - comfort after a disappointmentPredicament - a difficult situationCapacious - roomy  Artifice - a clever device to trick someoneScabbard - a sheath for a weaponJovial - happy and friendly  Parapets - a low protective wallApoplectic - to be overcome with angerOpulence - to show extreme wealth  Demurely - to do with modesty  Conspicuous - to stand outHeresy - a belief that goes against the teachings of the Christian churchPenitence - showing sorrow or regretRebuke - sharp disapprovalOdious - extremely repulsive Stave Four: The Last of the Spirits The final spirit, the Ghost of Christmas Yet to Come, is a silent, dark figure, who shows Scrooge a dismal future and death of a greedy man who turns out to be Scrooge. His clerk, meanwhile, grieves the loss of his young son. Terrified, Scrooge begs the spirit for mercy and promises to change his life. Shroud - a burial wrappingPendulous - loosely hanging downExcrescence - an unpleasant addition  Latent - hidden or dormantResolution - a firm choice not to do somethingSlipshod - carelessCesspools - a storage unit for liquid waste Stave Five: The End of It Scrooge wakes up with a new, joyful outlook on life, grateful for a second chance. He surprises everyone with his cheerful greetings. He donates money to the poor, sends a turkey to the Cratchit home, and attends his nephews Christmas party. He further shocks the Cratchits by giving Bob a substantial raise and acting as a second father to Tiny Tim. Extravagance - a lack of restraint in spending wealthIllustrious - well known or respectedArray - a range of a type of thingFeign - to pretend to be affected by somethingMalady - an illness

Financial Instruments disclosure Dissertation Example | Topics and Well Written Essays - 12000 words

Financial Instruments disclosure - Dissertation Example Transparency allows the users to view the implication and results of judgments, estimates and decisions undertaken by the management of an organization. Full disclosure of financial instruments refers to the exposure of all the necessary information followed while taking decisions, which would provide the investors with reasonable assurance and belief on the activities performed by the organization. Financial Statements and instruments published and issued by an organization must be comparable both with the industry standards and cross-sectional among firms over a given period of time (Pownall and Schipper, 1999, pp. 259-280). Eccher and Healy (2000), Gelb and Zarowin (2002) and Lang, Ready and Yetman (2003) investigated the relationship between accounting quality and share prices. Lang, Ready and Yetman (2003) stated from the research evidence that cross-listed firms as compared to non-cross-listed firms have higher accounting quality as the accounting data of cross-listed firms are more highly associated with price (Lang, Ready and Yetman, 2003, p.375). The relationship between share price and accounting quality is also found in different market segments around different culture, since share prices are affected by the financial disclosure of an organization. Gelb and Zarowin (2002) examined the relationship between the level of corporate disclosure of financial instruments and stock prices. This study found that organizations with more financial instruments disclosure attain higher Earnings Response Coefficient [ERC’s] (i.e. greater price information) in future as compared to organizations with less disclosure (Gelb and Zarowin, 2002, p.33). A controversial issue related to financial instruments is its valuation at fair value. Although fair value accounting is considered to be the most relevant information for predicting future cash flows, yet the reliability of the fair value measures has been questioned (Hitz, 2007, pp.323-362). Barth (1994) investig ated and found how disclosed fair value estimates of investment securities of bank, and gains and losses of securities are reflected in share price on being compared with their historical cost (Hassan and Mohd-Saleh, 2010, pp. 246-247). 1.1 Disclosure of Non-Proprietary Information Proprietary information is a type of information whose disclosure affects a company’s future earnings potentially and is beneficial to the shareholders occasionally (Dye, 1985, p.123). Managers are generally reluctant to disclose non-proprietary information about financial instruments since they feel that such disclosure may affect the annual earning and the share prices of the company (Dye, 1985, p.124). As market value of a company’s shares is affected with disclosure, so the shareholders may try to implement incentive contracts which encourage managers to suppress unfavourable information and release that information which could lead to rise in the market value of the shares. In this cont ract, when the investors are

Google's Organisation Culture, Power and Control Essay

Google's Organisation Culture, Power and Control - Essay Example The organisational culture and its characteristics have been discussed in details in this study. How the management of Google has been able to impart power and control over its employees through its organisational culture has also been discussed. The effects of the Google’s culture on its success and profitability have been studied. This study makes a critical analysis of the Google’s culture, and the negative impacts of this culture have also been discussed in this study. Organisational Culture at Google Google Inc. – An Overview Google Inc. is a US based company headquartered at Mountain View, California. It was founded in the year 1998 by Larry Page and Sergey Brin. They were students at Stanford University then. Google is specialised in online advertising and internet searching. It became a public company in 2004. The mission statement of Google is: â€Å"Google’s mission is to organize the world’s information and make it universally accessible and useful† (Google, 2012). Google’s Informal Culture Google is well known for its unconventional, informal, and distinct organisational culture. ... This results in Google trying to create an organisational culture which is innovative in nature so as to provide motivational incentives for its employees to achieve the goals and objectives of the company (Hierling, 2008, p.9). For Google’s employees, money is not as important as their passion to work for the company. Everyone enjoys and feels happy about working for Google. The employees of Google do not have to follow a dress code. It is observed that the employees move around the office on skateboards. The office space is decorated with bicycles and exercise balls. Comfortable furnishings are provided for the workers, and they work in small groups in the office. Even dogs are allowed to accompany the employees in the office. The Google’s workers enjoy their meals together at the cafeteria, where all varieties of foods are provided to them free of charge. Other refreshments in between meals are also available for the employees (You Tube, 2007). Therefore, this cultur e followed at Google also contributes to employee satisfaction. According to the needs and requirements of the company, the roles and responsibilities of the employees also change from time to time. Much of the organisational culture followed in Google is attributed to the thinking and philosophy of its co-founders, Larry Page and Sergey Brin (Jones, & Mathew, 2008, p.194). The thought power of the Google’s employees is given the highest priority. They are actually paid to experiment and create innovative ideas. They are also encouraged to take risks, even if the risk does not pay off. Such work environment is created inside Google that the mistakes made by its employees are considered to be learning tools used to

Data Collection - Business Research Essay Example for Free

Data Collection Business Research Essay Introduction The experience of focus group and semi-structured interview were gained during my data collection research. I conducted one focus group and one semi-structured interviews, due to participants time limit and busy schedule I was not possible to conduct more interviews. I have designed the interview procedure including questions prepared for each interview to capture different group and individual. I have given participants consent form to sign and ask for their permission to audio tape recorder, simultaneously I was taking note. This type of interview was more suitable for my data collection research because it allowed face to face assurance and explanation of the importance, aim, and necessity of the research. I have enjoyed the interview exercise and my learning reflection about data collection process is addressed below. How well did the research instrument address the research questions and meet the goals of the study? Using focus group and semi-structured interview instruments to collect data helped keeping track of what I observed and how to analyse it. Methods of recording information gathered during focus groups and interview for collecting unbiased information have helped to gain credibility as an accurate and useful source of information collection. Focus group and semi- structured interviews were effective in communicating a desire to obtain meaningful and honest information, both instruments were well designed that helped the conversation develop in line with my research questions. I was able to use technique for collecting data as a combination of an audio tape recorder and note taking which allow me to capture all of the essential information in an unbiased manner, I was also able to capture nonverbal behaviour of group participants, i.e. reactions of other participants after a participant statement may indicate consensus or disagreement. Both instruments are valid and reliable in collecting data, and questions and observations accurately assess what I want to know. What specific advantages and disadvantages can you see from using this particular method? Semi-structured individual interviews are more efficient than focus groups and interviewers are typically able to cover more ground interviewing one person versus a group. While focus groups may actually get less information than one hour individual interview, the dynamic interchange between the group members may result in more in depth and unbiased information concerning a particular topic. A potential weakness of focus groups may occur when members do not express their personal opinions and conform to a popular opinion or agree to a particular group member. In semi-structured interview there is no significant time delay between question and answer, the interviewer and interviewee can directly react on what the other says or does. An advantage of this communication is that the answer of the interviewee is more spontaneous, without an extended reflection. But due to this type of communication, the interviewer must concentrate much more on the questions to be asked and the answers given. Especially when semi-structured interview list is used, and the interviewer has to formulate questions as a result of the interactive nature of communication. Interview also has the advantage that the interviewer can make more use of a standardisation of the situation. On the other hand this type of communication of time and place can bring with it a lot of time and costs. Social interaction in the focus group provides more free and complex answers, interviewer can ask for clarification, problems as to whether the group represents a larger population and difficult to assemble the group. What issues did you face in data collection and compilation? In my situation, I needed to obtain an appropriate permission or approval to collect information from the senior management of the company I have done my research on. I had to allow time to work through the proper channels and it was stressful process to know whether they will provide me with an approval to conduct my interviews and collect data. One of the problems encountered by me was the limited time allocated as the questionnaires were process oriented and it took time to complete some of the questionnaires while each interview was allocated 45 minutes only, in addition, the geographical location of the company was presented a difficulty as I had to travel more than 30 minutes to reach the company’s premises. I had to visit the company twice to conduct a focus group with one team and a semi-structured interview with another team manager. I believe there is no issue in data integrity or accuracy that was provided to me by the team during both interviews. However, compilation of data has been time consuming process due to documenting all notes taking as well as referring to the audio tape recorder to ensure that I haven’t missed anything out. I did not encounter any non-response or outright refusal from the participants. The response from the leaders and officials was also encouraging. How would you change the research instrument based on the data you collected? I believe the answers I have got are as good as the questions I asked, I may need to expand on my research instruments techniques and get the best answers that fit my questions, or follow formative research process that will help me think through which questions I want to ask of which people. For example, asking good questions of the wrong people or asking the right people bad questions will provide me poor and unusable results. Even if focus group and semi-structured interviews are the best method for collecting my data, I will consider changing how to do them, collecting the best data possible is to separate research instruments into smaller rounds instead of trying to get all answer for the questions at once. Later rounds can build on information from earlier rounds. For example, I would use one round of the interview to help me determine a target group, understand their roles, skills and knowledge around using systems and processes and then a second round to investigate more deeply into the groups thoughts and feelings. What lessons have you learned about collecting data? I believe collecting data for this study or MRP research is way more stressful than other data collection I have experienced. First of all, the stakes are higher, if I don’t get it right I will continue to be in purgatory. All what I needed is to hear from my potential participants about whether they are participating in my research study. I got tons of questions from the senior management asking details of the research study and proposal. This, however, does not mean that they are going to participate in my study. So, I had to be very careful about how I answer their questions and how to interact with them. I learned to be always prepared to get tones of questions. I also had to send my participants a reminder about the date and time of the interviews and accommodate them, otherwise they will forget as they are busy people. I learned to keep my spirit high, and I needed to remind myself that things are going to be OK. I needed to continue providing information, checking in, reminding, answering questions, sending e-mails, making phone calls, and running my research study with a smile on my face. Even though I was exhausted, tried to keep my energy high, and didn’t let my participants feel the stress I felt inside. At the end, I was grateful to have each and every participant I had and enjoyed the experience with them. And finally I learned to be patient, collecting data is a slow process and I was focusing on how to achieve the big goal of interviewing participants and collecting data, while I forget to pay attention to what I achieve everyday towards getting my data collection complete. What thoughts do you have about the importance and relevance of your project based on the data collection experience? Data collected during the focus group and interview is adequate to be analysed for my process improvement project purpose and to make decisions about important issues. I will be able to present findings and analysis based on data collected from interviews and that subsequent decisions based on arguments embodied in the findings are valid. Data collection process will help my project identifying area for improvements, analysing and assessing the importance of systems and processes. Quality and type of data play a vital role in supplying objective information for the problems in process improvement project so that some analytical understanding of the problems and hence solutions can be obtained. Making decision on the basis of poor quality data is risky and may lead to disastrous results. My project requires data that is valid and reliable, and in this study data was collected using a variety of research methods, such as interview and focus group were participants debriefed to ensure interpretive validity in order to determine if data was being interpreted correctly.

evilmac Shakespeares Macbeth - The Main Theme of Evil :: Macbeth essays

Macbeth: The Main Theme of Evil William Shakespeare's "Macbeth" is a play in which a man by the name of Macbeth, who is presented as a mature man with an uncertain character. At the beginning of the story, Macbeth's character was a character with strong morals. As the play went on though, Macbeth's morality lessened immensely. After killing Duncan he was very paranoid and feared the consequences that would arise. He knew what he had done wrong. In comparing Duncan's murder with his best friend, Banquo's murder, He was much more relaxed after Banquo's death. His character shifted throughout the play. Macbeth, at this point did anything to keep his crown, even so far as to getting killed for it! I think that some sort of anatomy of evil was responsible for Macbeth's as well as other characters' wrongdoings in the story. Each character in the story had to either fight it or give into it. In Macbeth's case, he fought it and lost, and therefore, gave into it. The play makes several points about the nature of evil. One point it makes is that evil is not normal in human nature. Macbeth and Lady Macbeth have to sort of "trick" themselves into murdering Duncan. First, Lady Macbeth has to beg evil spirits to tear all human feeling from her ("...spirits / That tend on mortal thoughts..." [Act I, Scene V, Lines 41-42] "Stop up th' accessand passage to remorse / That no compunctious visitings of nature / Shake my fell purpose..."[Act I, Scene V, Lines 45-47]) and then she has to make Macbeth ignore his own conscience ("Yet do I fear thy nature; It is too full o' th' milk of human kindness To catch the nearest way" [Act I, Scene V, Lines 17-19]) Once she has seen her husband's ambition has been inflamed, she is willing to risk anything to help him get the crown. It was as if she were taking her heart out to make her husband king. She has been very successful of emptying herself of human feeling. By the end of the play, both characters have been destroyed from within. Fear and guilt drive Lady Macbeth mad; Macbeth sees life as an empty, meaningless charade. (His famous speech upon hearing of Lady Macbeth's suicide: "Tomorrow, and tomorrow, and tomorrow..."[Act V, Scene V, Lines 17-28]) This speech is less an expression of grief than it is a speech about the meaningless of life. The second point is that evil disrupted nature itself. In nature, there is a time and a place for everything.

Customer Satisfaction

Part 1: Customer Satisfaction and Loyalty Definition of Consumer Satisfaction: The satisfaction of customer is considered as the popular topic at the practice on marketing and the research as academic in view of the fact that the primary study of Cardozo's (1965) on the effort of customers, their expectations and along with the satisfaction of them. In spite of taking many attempts for measuring and explaining the satisfaction of customer, there is not so much consensus conducting in relation to the definition of the satisfaction of customer (Giese and Cote, 2000).The typical definition of customer satisfaction can be provided as the evaluative judgment of post consumption in relation to the certain product or service (Gundersen, Heide and Olsson, 1996). It is considered as the outcome of the process of evaluative through which expectations of pre purchase are contrasted with performance perception in the time of or after the experience of the consumption (Oliver, 1980). The concept of the satisfaction of the customer is considered as the concept as most widely recognized which is based on the theory of expectancy disconfirmation (McQuitty, Finn and Wiley, 2000).Oliver developed the theory which proposes that the level of satisfaction is considered as the outcome of difference among the performance as expected and perceived. The occurrence of the satisfaction can be done when an organization provides better product or services than the expectation of the customers (Positive disconfirmation). In other side, dissatisfaction can be occurred while the worse performance is provided by the organization (Negative disconfirmation).It has been showed by studies that the results of business can be impacted directly and indirectly through the satisfaction of customer. It has been concluded by Luo and Homburg (2007) that the profitability of the business can be affected by the satisfaction of customer positively. The relationship among the patterns of the behavior of the c ustomer has been investigated by the most of the studies (Dimitriades, 2006; Olorunniwo et al. , 2006; Chi and Qu, 2008; Faullant et al. , 2008).In accordance with these findings, the loyalty of the customer can be enhanced by the satisfaction of the customer; along with this intentions of repurchasing are also influenced by the satisfaction of customer which can be concluded with positive effects a positive word of mouth leads to the positive publicity. By giving the major consideration towards the satisfaction of customer, not surprisingly there are so many researches have been done which are devoted towards the satisfaction determinants investigation.The factors as subjective and objective are assisting to determine the satisfaction for example: subjective factors are the needs of customer, emotions etc and the objective factors are the features of products and services. In application on the airlines industries, there has been occurred so many research studies through which attr ibutes are examined which are found out by the passenger as significant in relation to the satisfaction of customer. It has been found out by Atkinson (1988) that customer satisfaction can be determined by proper scheduling, security, value for money and the staff courtesy.It has been revealed by Knutson (1988) that scheduling, comfort, convenience of goods, prompt service, safety and security, staff friendliness are required. It has been stated by Barsky and Labagh (1992) that passengers’ satisfaction can be influenced by the attitude of the employee, scheduling, goods security, landing on scheduled time etc. Akan (1995) conducted the study where it has been showed that airlines passengers’ satisfaction has the determinant of the staffs’ behavior, scheduling, timeliness, pricing of ticket, productivity and performance, robust schedule planning, etc.The conclusion has been drawn by Choi and Chu (2001) that the top factors of airline industries which can determin e the satisfaction of the airline passenger are: the quality of the staff, schedule planning, values, productivity, price of ticket etc. Customer satisfaction and customer loyalty in Hilton Hotel: In the past, tourism has been often considered as the natural outcome of environmental and cultural resources of a specific territory. In this view, the role of hospitality enterprises cannot influence demand levels and is merely limited to the supply of services to tourists.Le Blanc ; Nguyen (1996) suggest that marketing efforts should be directed to highlight the environmental characteristics of the location in order to attract new customers. The constant increase of demand of touristic services, and the request for higher standards by the guests, has enforced the competition among hospitality suppliers and highlighted how the attractivity of the touristic destination is influenced by the standards of the services provided by the local hotels.In this scenario, providing high quality serv ices and improving customer satisfaction are widely recognized as fundamental factors boosting the performances of companies in the hotel and tourism industry (Barsky ; Labagh, 1992; Le Blanc, 1992,; Le Blanc et al. , 1996; Stevens et al. , 1995, Opermann, 1998). Hotels with good service quality will ultimately improve their profitability (Oh ; Parks, 1997). In a competitive hospitality industry which offers homogeneous services, individual hoteliers must be able to satisfy costumers better then their counterparts (Choi ; Chou, 2001).To obtain loyalty and to outweigh other competitors, hotel providers must be able to obtain high levels of customer satisfaction for the service supplied. There are several studies that analyze the needs and the desires of tourists. A research by Wuest et al. (1996) defined the perception of hotel attributes as the degree to which guests may find various services and facilities critical for their stay in a hotel.Hotel's attributes such as cleanliness, p rice, location, security, personal service, physical attractiveness, opportunities for relaxation, standard of services, appealing image, and reputation are recognized as decisive by travelers to assess the quality of the hotel (Atkinsons, 1988; Ananth et al. , 1992; Barsky & Labagh, 1992; Cadotte & Turgeon, 1988; Knutson, 1988; McCleary et al. , 1993; Rivers et al. , 1991; Wilensky & Buttle, 1988). Part 2: Corporate culture: Culture  is defined in varying terms by different theorists. A opular  definition  is the one provided by Schein (1985: 9): A pattern of basic assumptions – invented, discovered, or developed by a given group as it learns to cope with the problems of external  adaptation  and integral integration – that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems. The terms  organisational culture  and corporate culture are used interchangeably in the literature to refer to the culture pervading an organisation, be it a for-profit  or a non-profit entity.Corporate culture is invariably influenced by natural or regional cultures, or macro-cultures (Hampden-Turner 1994: 12). The emphasis on  individualism  in US corporations, the emphasis on collective  decision making  in Japanese firms, and the age old burra sahib culture of British companies in colonial days are all reflections of the influence of macro-cultures on corporate culture. Corporate culture is not entirely monolithic or uniform throughout the organisation. Within the overall culture, there are usually subcultures.For example,  marketing  and accounts personnel may have different subcultures due to the differences in the  nature  of their work and  environment. The conflicts which sometimes arise among departments can be attributed to such differences. In a similar but broader vein there is a hotel culture, which in turn take s a different hold when the corporate culture of the Hilton chain is compared to that of  Sheraton. Similarly, airlines still have a different corporate culture; that of TWA and  Singapore  airlines are not the same.At International Hotel Group AG’s, fulfilling the individual needs of a clearly defined target group has been a proven recipe for success in the group’s corporate philosophy for long years. Our hotels precisely distinguish themselves not only from each other but from those of the competition as well through their individual character and extraordinary architecture. Enthusiastic, qualified staff and confident interaction based on partnership are just as important to the International Hotel Group as the fulfilment of our guests’ needs and the solution of individual, out of the ordinary problems.Each staff member in the business is responsible for actively realizing of these objectives – seen as obligation – within his/her sphere of influence. . We both require from and promote creativity in our staff in order to provide our guests with concepts that embody Lindner quality beyond expectations. In this respect, everyone is allowed to make mistakes, too, because we consider mistakes a chance to learn and improve the quality of Lindner. Through believing in the capabilities of our staff and by guaranteeing their creative and personal development, we achieve a strong commitment and creative work.Together, we create values and reach new goals. Transparency, comprehensive information and a regular exchange between the staff members in our hotels support their further qualification. We manage our business in an honest, reliable, and fair way and our relationship with business partners is characterized by partnership, respect, and cooperation. It is with this foundation of integrity in partnerships that we achieve the permanent development of our International Hotel Group. Customer Satisfaction 1. Do right things and do it right first time. This Total Quality Management Principle means that in work , one must be effective enough to do what is right. A person must produce quality work, not just an ordinary work that would affect an ordinary experience, but something that will cause you to be productive enough. Do the right things and do it the first time reflects that a person is obliged to do what is right or just and once you do it, do it like you’ve never done it before. Do it like it is your first time to do such, why? Because once you do something like it was your first, you’ll give your one hundred and one percent of effort to it because you wanted an assurance of success. Example, your manager gave you a project, he had entrusted you this project so you have to give your best efforts to it. What you have to do is give your best while you’re doing it. This only proves that you deserve to have this project and soon your boss will entrust more projects to you and maybe give you a higher position for doing a great job. 2. Management by walking around. Another Total Quality Management principle is management by walking around. For me this means continuous improvement on what you’re doing plus respect and teamwork all throughout. Management is not just about being the leader and leading your subordinates but being a good subordinate as well. It’s best for a leader if he/she is also a good follower. As they say, a good leader is a good follower. When you learn to be a good leader you also learn how to pay respect to others. Giving respect is very much important in the industry. You can’t stay long in your work if you won’t give and take respect. It’s like a mutual relationship that you have to develop in order to love your work. One must also have a strategic approach to improvement. One must not be settled and contented in being developed, because one must continue having productivity with his/her work. This will bring good effects in his/her work, because work is not just about going there everyday and doing the same old things because productivity and development will not surely go their way. Customer Satisfaction Whether the buyer is satisfied after purchase depend on the offers performance inrelation to the buyer expectation. In general satisfaction is a person's feelings of pleasure or disappointment resulting from comparing a products perceived performance relation to his/her expectations. If the performance falls short of expectation, the customer is dissatisfied. If the performance matches the expectationcustomer is satisfied. If the performance exceeds the expectation the customer ishighly satisfied. Customer satisfaction cannot be very difficult. After all you either satisfied with theservices you receive or you are not. If you don’t you are not. If it is that easy, thenobtaining people's opinion about how satisfied they are with relatively straightforward matter- or is it?. Customer satisfaction is a marketing tool and a definite valueaddad benefit. It is often perceived by customers as important as the primary productor service your organisation offers. It looks at what is involved from 3 different angles, the first is from the view of anorganisation wishing to understand, and measures, how satisfied its customer are withthe products and services they receive from it. The second is from the perspective of aresearch agency that has been asked to obtain feedback from customers and abouttheir experiences when dealing with companies. Finally it considers the issue from the perspective of consumers who participate in surveys, including both businesscustomers and members of general public. Customer satisfaction is a business term, is a measure of how products and servicessupplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and part of the four prospective of balancedscore card. IN a competitive market place were businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key elementof business strategy customer satisfaction drives successful private sector business. High performing businesses have developed principles and strategies for achievingcustomer satisfaction. This paper presents a framework or set of ideas for usingcustomer satisfaction principles and strategies to improve the quality responsiveness,and possibility of public sector privately provided services in vulnerable communities. The framework suggested that resident who live in tough neighbourhoods can besupported through customer satisfaction strategies to become empowered individuals Customer Satisfaction Part 1: Customer Satisfaction and Loyalty Definition of Consumer Satisfaction: The satisfaction of customer is considered as the popular topic at the practice on marketing and the research as academic in view of the fact that the primary study of Cardozo's (1965) on the effort of customers, their expectations and along with the satisfaction of them. In spite of taking many attempts for measuring and explaining the satisfaction of customer, there is not so much consensus conducting in relation to the definition of the satisfaction of customer (Giese and Cote, 2000).The typical definition of customer satisfaction can be provided as the evaluative judgment of post consumption in relation to the certain product or service (Gundersen, Heide and Olsson, 1996). It is considered as the outcome of the process of evaluative through which expectations of pre purchase are contrasted with performance perception in the time of or after the experience of the consumption (Oliver, 1980). The concept of the satisfaction of the customer is considered as the concept as most widely recognized which is based on the theory of expectancy disconfirmation (McQuitty, Finn and Wiley, 2000).Oliver developed the theory which proposes that the level of satisfaction is considered as the outcome of difference among the performance as expected and perceived. The occurrence of the satisfaction can be done when an organization provides better product or services than the expectation of the customers (Positive disconfirmation). In other side, dissatisfaction can be occurred while the worse performance is provided by the organization (Negative disconfirmation).It has been showed by studies that the results of business can be impacted directly and indirectly through the satisfaction of customer. It has been concluded by Luo and Homburg (2007) that the profitability of the business can be affected by the satisfaction of customer positively. The relationship among the patterns of the behavior of the c ustomer has been investigated by the most of the studies (Dimitriades, 2006; Olorunniwo et al. , 2006; Chi and Qu, 2008; Faullant et al. , 2008).In accordance with these findings, the loyalty of the customer can be enhanced by the satisfaction of the customer; along with this intentions of repurchasing are also influenced by the satisfaction of customer which can be concluded with positive effects a positive word of mouth leads to the positive publicity. By giving the major consideration towards the satisfaction of customer, not surprisingly there are so many researches have been done which are devoted towards the satisfaction determinants investigation.The factors as subjective and objective are assisting to determine the satisfaction for example: subjective factors are the needs of customer, emotions etc and the objective factors are the features of products and services. In application on the airlines industries, there has been occurred so many research studies through which attr ibutes are examined which are found out by the passenger as significant in relation to the satisfaction of customer. It has been found out by Atkinson (1988) that customer satisfaction can be determined by proper scheduling, security, value for money and the staff courtesy.It has been revealed by Knutson (1988) that scheduling, comfort, convenience of goods, prompt service, safety and security, staff friendliness are required. It has been stated by Barsky and Labagh (1992) that passengers’ satisfaction can be influenced by the attitude of the employee, scheduling, goods security, landing on scheduled time etc. Akan (1995) conducted the study where it has been showed that airlines passengers’ satisfaction has the determinant of the staffs’ behavior, scheduling, timeliness, pricing of ticket, productivity and performance, robust schedule planning, etc.The conclusion has been drawn by Choi and Chu (2001) that the top factors of airline industries which can determin e the satisfaction of the airline passenger are: the quality of the staff, schedule planning, values, productivity, price of ticket etc. Customer satisfaction and customer loyalty in Hilton Hotel: In the past, tourism has been often considered as the natural outcome of environmental and cultural resources of a specific territory. In this view, the role of hospitality enterprises cannot influence demand levels and is merely limited to the supply of services to tourists.Le Blanc ; Nguyen (1996) suggest that marketing efforts should be directed to highlight the environmental characteristics of the location in order to attract new customers. The constant increase of demand of touristic services, and the request for higher standards by the guests, has enforced the competition among hospitality suppliers and highlighted how the attractivity of the touristic destination is influenced by the standards of the services provided by the local hotels.In this scenario, providing high quality serv ices and improving customer satisfaction are widely recognized as fundamental factors boosting the performances of companies in the hotel and tourism industry (Barsky ; Labagh, 1992; Le Blanc, 1992,; Le Blanc et al. , 1996; Stevens et al. , 1995, Opermann, 1998). Hotels with good service quality will ultimately improve their profitability (Oh ; Parks, 1997). In a competitive hospitality industry which offers homogeneous services, individual hoteliers must be able to satisfy costumers better then their counterparts (Choi ; Chou, 2001).To obtain loyalty and to outweigh other competitors, hotel providers must be able to obtain high levels of customer satisfaction for the service supplied. There are several studies that analyze the needs and the desires of tourists. A research by Wuest et al. (1996) defined the perception of hotel attributes as the degree to which guests may find various services and facilities critical for their stay in a hotel.Hotel's attributes such as cleanliness, p rice, location, security, personal service, physical attractiveness, opportunities for relaxation, standard of services, appealing image, and reputation are recognized as decisive by travelers to assess the quality of the hotel (Atkinsons, 1988; Ananth et al. , 1992; Barsky & Labagh, 1992; Cadotte & Turgeon, 1988; Knutson, 1988; McCleary et al. , 1993; Rivers et al. , 1991; Wilensky & Buttle, 1988). Part 2: Corporate culture: Culture  is defined in varying terms by different theorists. A opular  definition  is the one provided by Schein (1985: 9): A pattern of basic assumptions – invented, discovered, or developed by a given group as it learns to cope with the problems of external  adaptation  and integral integration – that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems. The terms  organisational culture  and corporate culture are used interchangeably in the literature to refer to the culture pervading an organisation, be it a for-profit  or a non-profit entity.Corporate culture is invariably influenced by natural or regional cultures, or macro-cultures (Hampden-Turner 1994: 12). The emphasis on  individualism  in US corporations, the emphasis on collective  decision making  in Japanese firms, and the age old burra sahib culture of British companies in colonial days are all reflections of the influence of macro-cultures on corporate culture. Corporate culture is not entirely monolithic or uniform throughout the organisation. Within the overall culture, there are usually subcultures.For example,  marketing  and accounts personnel may have different subcultures due to the differences in the  nature  of their work and  environment. The conflicts which sometimes arise among departments can be attributed to such differences. In a similar but broader vein there is a hotel culture, which in turn take s a different hold when the corporate culture of the Hilton chain is compared to that of  Sheraton. Similarly, airlines still have a different corporate culture; that of TWA and  Singapore  airlines are not the same.At International Hotel Group AG’s, fulfilling the individual needs of a clearly defined target group has been a proven recipe for success in the group’s corporate philosophy for long years. Our hotels precisely distinguish themselves not only from each other but from those of the competition as well through their individual character and extraordinary architecture. Enthusiastic, qualified staff and confident interaction based on partnership are just as important to the International Hotel Group as the fulfilment of our guests’ needs and the solution of individual, out of the ordinary problems.Each staff member in the business is responsible for actively realizing of these objectives – seen as obligation – within his/her sphere of influence. . We both require from and promote creativity in our staff in order to provide our guests with concepts that embody Lindner quality beyond expectations. In this respect, everyone is allowed to make mistakes, too, because we consider mistakes a chance to learn and improve the quality of Lindner. Through believing in the capabilities of our staff and by guaranteeing their creative and personal development, we achieve a strong commitment and creative work.Together, we create values and reach new goals. Transparency, comprehensive information and a regular exchange between the staff members in our hotels support their further qualification. We manage our business in an honest, reliable, and fair way and our relationship with business partners is characterized by partnership, respect, and cooperation. It is with this foundation of integrity in partnerships that we achieve the permanent development of our International Hotel Group.

BIS tut

Cost reduction Now opportunities to the It organization . It increases the brand value of the company 3 How did Softener benefit from introducing its green IT data centre? Answer Low entry cost to customer high efficiency Less operation cost Reduced the complexity due to single sources for all the hardware 4 What are the mall drivers that motivate organizations to adopt Green IT? What was the driver for it is echo friendly echo friendly . Cost reduction enhance the brand value of the company because people are after the renewable products .Government regulations such as carbon tax . 5 What was the approach used by Softener to adopt Green IT? Answer A multi-tiered ,multi -tenant storage platform . A secure , scalable and customer partitioned network layers , capable of incorporating high touch embedded services . Improved power usage effectiveness Hough low – power draw equipment and sophisticated rack cooling systems to circulate water The ability to remotely specify hardware requirements and provide access to their custom – designed solution within minutes Further Reading Read â€Å"Business Basics. UDF†, under â€Å"Additional Resources† label on Model, to provide you with a basic understanding of business. References: Balkan, Philips, Lynch & Blakely (2013), Business Driven Information Systems (Australian/New Zealand 2nd edition).

Poor Boys Blimp essays

Poor Boys Blimp essays There once was a little boy that grew up in the Brooklyn projects. He was extremely poor. Some how he managed to have some of the better things of life like a treadmill and an obsolete computer from the 80s. His life long dream was to own a $650 Lead Zeppelin remote controlled blimp. He asked his parents every year for six years if he could have it and every time they would say no they couldnt afford it. So on the boys fourteenth birthday he went and applied for a job at the local Nathaniels. After talking to the manager Steve and getting the job he ran home and told his parents that he started the job tomorrow. The next day the when he got to work he looked around and noticed Steve was gone. He asked another worker where Steve was. The worker responded he was fired for being too stupid. The boy laughed and returned back to work. After weeks of hard work he finally made $600 of the $650 he needed for the blimp. On his way home one day he noticed a new store. He read the stores name Iraqi Pete Discount plutonium and models. So only being human he walked in to look around. The moment he walked in he was surrounded be a green glow that was so bright it would put a helicopters searchlights to shame. After his eyes adjusted to the glow he saw the storeowner eating pineapples and watching TV in black and white. The owner of the store heard the door shut and went to the boy and said hello. The boy being polite said hello as well. The owner asked if there was a certain item he was looking for. The boy asked if he had a Led Zeppelin remote control blimp. The man said yes we do right there in the corner. So the boy thanked him and walked to the corner and his eyes lit up brighter than the radiation from the plutonium. It was the blimp for $600 tax-free. The boy asked if the blimp was really $600 ...

Everybody Speaks Hamlet

Everybody Speaks Hamlet Everybody Speaks Hamlet Everybody Speaks Hamlet By Maeve Maddox Someone once said that every generation has its favorite Shakespeare play. Hamlet was a favorite with the Victorians. Macbeth enjoyed a great popularity in the first half of the 20th century; Othello in the second half. It seems to me that King Lear may be the play that will come to be associated with the early 21st century. Whatever the general trend, Hamlet is always near the top of Shakespeare favorites. As a result, quite apart from the famous To be or not to be and What a work is man soliloquies, many of the speeches, lines, and phrases have become embedded in our everyday speech. English speakers who have never read the play or seen it acted are likely to use one or more of the following expressions or some form or another: To thine own self be true Though this be madness, yet there is is method in t. The lady doth protest too much, methinks In my minds eye The plays the thing Frailty, thy name is woman! Neither a borrower nor a lender be to the manner born Alas, poor Yorick! Ay, theres the rub Brevity is the soul of wit Conscience does make cowards of us all Dog will have its day Get thee to a nunnery Hoist with his own petard in my heart of hearts It smells to heaven murder most foul Sweets to the sweet Not a mouse stirring something is rotten in the state of Denmark Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Expressions category, check our popular posts, or choose a related post below:Comma After i.e. and e.g.On Behalf Of vs. In Behalf OfThe Difference Between "Shade" and "Shadow"

Response Assignment Example | Topics and Well Written Essays - 250 words - 7

Response - Assignment Example Through twitter, facebook and other social media, people can post statements and share updates or reports where others could react, reject or affirm. In twitter, subscriber can use hashtags to immediately associate their thoughts with the rest of the community discussing the same. Any life-changing or historical event from other country can easily gain sympathy and reaction from the other part of the world when this is shared on social network. Mark Pfeifle, former national-security adviser, was right in his observation that without twitter, the people of Iran would not feel empowered to stand for freedom and democracy (Gladwell,, 2010). K. Glassman, a former senior State Department official expressed, facebook provide leverage for US-based security management (Gladwell,, 2010). But this is not just about security matter. The social network is larger than that. It bridge nations and hasten family communications, especially those who are working offshore. It also provides easy access of views for tourism sites and thus, provides interactive options where people could choose sites to visit in other parts of the world. It also bridge you to networks of people who are constantly involved in the study of society and the universe, hence, nurture such personal connection to civil rights movement and about the changes happening in the solar system. Indeed, it is a great source of information and a tool for enhancing participation, interdisciplinary collaboration, and of business expansion. The world now is just within the peoples fingertips. Thoughts and decision-makings, political or otherwise, can be sense and felt in just a click. The online social network can end discrimination, too. Gladwell, M. Small Change: Why the revolution will not be tweeted. Annals of Innovation, New Yorker, Conde Naste, California, 4 October 2010. Web. http://www.newyorker.com/reporting/2010/10/04/101004fa_fact_gladwell Accessed: 12.December